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Landlord Info & FAQ

Personal Service


We offer an outstanding level of personal service to each one of our clients; both landlords and tenants alike. Please take a look at our reviews on our testimonials page from previous happy customers. Our friendly professionalism, attention to detail and excellent communication means that everyone is kept informed throughout the process with professional property advice.

Local Experts


Our team has extensive local knowledge of Bridgwater, Bristol and their surrounding areas, which is vital to marketing your property correctly and effectively. We are able to offer prospective tenants advice on the area and landlords, existing and future, of what will be a successful property to rent out. If you are looking to buy another rental property, get in touch and we can help!

The Extra Mile


We go the extra mile to make sure your property looks its very best in all of our marketing material. We set our standards high when it comes to taking photographs and writing your property particulars to present to potential tenants. The better your property looks the more enquiries we get from tenants.

The Best Tenants


We see our tenants as an extension of our company, so we only select the very best! Ultimately, if we wouldn't place them in our home, we won't place them in yours. Upon application we use a stringent referencing process, performing a credit history check, landlord reference, income and work references and right to rent check. This protects you as a landlord and informs you of their full background before move in.

The Best Tenants


Unlike some of our competitors we actually 'manage' our rentals correctly, this means that when problems arise they are dealt with promptly and professionally to minimise the stress to both tenant and landlord. We carefully vet all of our contractors to ensure that they are qualified and provide an efficient service at competitive prices.

Expert Advice


Through training and experience our employees can offer expert advice on both the letting process and your legal obligations as a landlord. We will always keep you updated of any policy changes affecting you as a landlord, so you can rest assured that you are up-to-date with the latest in property law and news.


Landlords FAQ's

How much will it cost me to let my property?

The costs involved in letting your property consist of: Energy Performance Certificate An EPC, which you will need to make available to prospective tenants no later than 28 days from marketing beginning, we can arrange this for you. Gas Safety Certificate If the property has Gas you must have a gas safety certificate to let your property, we can arrange this for you. Electrical Inspection Report It is recommended that you have an Electrical inspection report done, however it is not a legality. Our Costs You don’t pay our fee’s directly, when we collect the rent our charges are taken from the monthly rent and then forwarded on to you thereafter. This is charged as a percentage of the agreed rental price + VAT at the prevailing rate.

Are there any additional marketing costs?

No there are no additional marketing costs.

Who will conduct viewings on my property and when will they occur?

We will accompany all viewings. We try to accomodate as many viewings as possible, so viewings can take place at any time of the day. Therefore, the easiest thing is for us to hold a key for the property.

Do I need to be present for viewings?

No you do not, we conduct all the viewings. It is worth noting that tenants often feel more relaxed when the owner is not present.

What is an EPC and how long will it be valid?

An EPC (Energy Performance Certificate) measures the energy efficiency of a property using a scale of A-G and is valid for 10 years. It is a legal requirement for landlords to have a valid EPC before their property is let.

How much will it cost to have my property managed?

Our fee will be charged as a percentage of the rental price + VAT and is payable upon the tenant signing the Tenancy Agreement. Please contact us for these prices.

How much is the tenant's deposit and what happens to it?

Typically this is a months rent plus £100.00 and is payable upon the signing of the Tenancy Agreement. The deposit should then be registered with a tenancy deposit protection scheme within 14 days.

What does the new deposit scheme involve and how does it protect me?

All deposits being paid by a tenant for an Assured Shorthold Tenancy are registered with a recognised deposit protection scheme within 14 days guaranteeing that any deposit disputes will be dealt with efficiently.

How much does an inventory cost and who is responsible for organising this?

With the fully managed service the inventory is free. However for the tenant find service prices vary depending on the size of your property, we can organise an inventory on your behalf.

How long does it take to receive my rent once paid by the tenant?

You should receive your rent within 2 days of the rental due date each month.